Event | Singapore Manufacturing Federation

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1. The Office

– The role and functions of the office

– Fundamental & necessary skills of office staff

– Productivity and the administrator’s evolving role

– Planning and improving work processes

– Matching organizational goals with administrative support goals

– Identifying improvement opportunities

– Managing information for office productivity

– The office as a centre of organizational excellence

2. Office Productivity

– Office productivity through effective task management

– Planning and scheduling of office work

– Increase your administrative effectiveness through organized methods & systems

– File and find information fast

– Dealing with information overload in the office

– Communicating positively for better results

– Working with people for positive results

At the end of the 1-day programme, participants will be able to:

1. Understand the important role and functions of today’s office

2. Understand the changing role of the office support staff

3. Apply the various methods to increase productivity in the office

4. Manage and handle information for maximum results

5. Appreciate the use office communication tools and systems

Effective Office Administrative Skills